Enterprise software vendors often need to support their customer companies to customize the enterprise software products deployed on-premises of customers. But when software vendors are migrating their products to cloud-based Software-as-a-Service (SaaS), deep customization that used to be done on...

Enterprise software vendors often need to support their customer companies to customize the enterprise software products deployed on-premises of customers. But when software vendors are migrating their products to cloud-based Software-as-a-Service (SaaS), deep customization that used to be done on...

Enterprise software needs to be customizable, and the customization needs from a customer are often beyond what the software vendor can predict in advance. In the on-premises era, customers do deep customizations beyond vendor's prediction by directly modifying the vendor's source code and then...