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Recently, there has been increased awareness about the importance of data derived from actual customer journeys, including the subjective customer experience, in the analysis and evaluation of service quality. In this paper, we explore how customer journey analysis and process mining can be combined...

With the recent wave of digitalization, specifically in the context of safety–critical applications, there has been a growing need for computationally efficient, accurate, generalizable, and trustworthy models. Physics-based models have traditionally been used extensively for simulating and...

Velkommen, kompetent, verdifull? En salutogen tilnærming til sosial inkludering av innvandrere gjennom frivillighet. Samfunn over hele verden opplever en økning i mangfold på bakgrunn av økt innvandring. Dette krever en særlig oppmerksomhet mot å inkludere innvandrere i samfunnet de bosetter seg i...

Norwegian municipalities require increasing the number of care places. The main challenge for the municipalities is to obtain enough high-quality and suitable residential facilities. As buildings are often inflexible structures, they will impact their daily lives for decades. The question is whether...

Despite the extensive literature on port sustainability, empirical research has so far paid limited attention to experiences with implementing measures that contribute to decarbonisation in small and medium-sized ports. This study contributes to the literature by investigating decarbonisation...

Pseudo-Hamiltonian neural networks (PHNN) were recently introduced for learning dynamical systems that can be modelled by ordinary differential equations. In this paper, we extend the method to partial differential equations. The resulting model is comprised of up to three neural networks, modelling...

Identifying the underlying dynamics of physical systems can be challenging when only provided with observational data. In this work, we consider systems that can be modelled as first-order ordinary differential equations. By assuming a certain pseudo-Hamiltonian formulation, we are able to learn the...

The cost of using cloud storage services is complex and often an unclear structure, while it is one of the important factors for organisations adopting cloud storage. Furthermore, organisations take advantage of multi-cloud or hybrid solutions to combine multiple public and/or private cloud service...

The European health care system is moving toward personalised, distributed, and home-based services. This is made possible via new and improved connected medical devices (CMDs), and will benefit health care providers in terms of reduced cost and improved service. Patients will see improved quality...

In this paper, we propose a new method for threat modelling of industrial control systems (ICS). The method is designed to be flexible and easy to use. Model elements inspired by IEC 62443 and Data Flow Diagrams (DFD) are used to create a model of the ICS under consideration. Starting from this...

Interfibrillar phases and bonding in cellulose nanofibril (CNF)-based composites are crucial for materials performances. In this study, we investigated the influence of CNF surface characteristics, the guluronic acid/mannuronic acid ratio, and the molecular weight of alginates on the structure...

Metal screw extrusion (MSE) is a continuous, solid-state forming method utilizing an inherently high degree of deformation to consolidate fragmented input materials into a solid bulk by breaking their oxide skins. Severe plastic deformation with equivalent strain in the range of 10–20 can be...