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Ragnhild Halvorsrud

Seniorforsker

Ragnhild Halvorsrud

Seniorforsker

Ragnhild Halvorsrud
Telefon: +47 977 38 883
E-post:
Avdeling: Software and Service Innovation
Kontorsted: Oslo

Publikasjoner og ansvarsområder

Publikasjon
https://www.sintef.no/publikasjoner/publikasjon/?pubid=CRIStin+1759970

Multiple sclerosis (MS) is a chronic disease with a highly variable course, and patients face a large number of health professionals during treatment and follow-up. We introduce a methodology for detailed analysis and visualisation of patient journeys. The purpose was to gain insight into MS-patient...

Forfattere Halvorsrud Ragnhild Røhne Mette Celius Elisabeth Gulowsen Moen Stine Marit Strisland Frode
År 2019
Type Del av bok/rapport
Publikasjon
https://www.sintef.no/publikasjoner/publikasjon/?pubid=CRIStin+1658406

Health-care services are increasingly being digitized for greater flexibility and efficient sharing of information. There is also increased awareness among health-care providers that they must consider their services from the perspective of the patient. To offer a coherent patient journey and effici...

Forfattere Halvorsrud Ragnhild Lillegaard Annette Lund Røhne Mette Jensen Andreas Momme
År 2019
Type Del av bok/rapport
Publikasjon
https://www.sintef.no/publikasjoner/publikasjon/?pubid=CRIStin+1620949

A certain company experienced an increasing level of dissatisfaction among its customers with the service it provided, and disagreed internally about the root causes of the negative trend. This case study describes a formalised methodology for customer journeys and a procedure to identify customer p...

Forfattere von Zernichow Roger Skjuve Marita Halvorsrud Ragnhild
År 2018
Type Del av bok/rapport