Prosjekter
Kontaktperson, prosjekter
Publikasjoner
- Chatbots as Part of Digital Government Service Provision – A User Perspective Les publikasjonen
- Brukerreiser – en forskningshistorisk reiseberetning
- Chatbot Research and Design: 6th International Workshop, CONVERSATIONS 2022, Amsterdam, The Netherlands, November 22–23, 2022, Revised Selected Papers
- The Human Likeness of Government Chatbots – An Empirical Study from Norwegian Municipalities Les publikasjonen
- Chatbots for active learning: A case of phishing email identification.
- User Interactions With a Municipality Chatbot—Lessons Learnt From Dialogue Analysis
- The User Experience of ChatGPT: Findings from a Questionnaire Study of Early Users
- A Longitudinal Study of Self-Disclosure in Human-Chatbot Relationships Les publikasjonen
- Customer journeys
- Effects of prior experience, gender, and age on trust in a banking chatbot with(out) breakdown and repair