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Basic User Requirements for Mobile Work Support - Three Easy Steps

Sammendrag

SINTEF S132Due to shortage of time and resources in the early phases of mobile work support development processes, it is necessary to develop a quick and clean method for user requirements modelling. The method consists of three easy steps that anyone with an interest in human factors should be able to complete: (1) The explication of a common vision, (2) observations in the field, and (3) problem oriented focus group processes. The method is designed to generate results that may serve as a foundation for more comprehensive later stage system modelling. As an illustration of the method, a case of use is presented: The development of an electronic delivery guide (EDG) for the newspaper deliverers of a major Norwegian newspaper distribution.

Kategori

Vitenskapelig Kapittel/Artikkel/Konferanseartikkel

Språk

Norsk

Forfatter(e)

Institusjon(er)

  • SINTEF Digital / Sustainable Communication Technologies

År

2003

Forlag

Springer Berlin / Heidelberg

Bok

ER/IFIP8.1 Workshop on Conceptual Modelling Approaches to Mobile Information Systems Development (MobIMod 2002)

ISBN

3540202552

Side(r)

217 - 228

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