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Social media for user innovation in Living Labs: a framework to support user recruitment and commitment

Social media for user innovation in Living Labs: a framework to support user recruitment and commitment

Kategori
Vitenskapelig Kapittel/Artikkel/Konferanseartikkel
Sammendrag
Social media are becoming an increasingly relevant channel for user involvement. However, their uptake in Living Labs environments, as a means to engage users in innovation processes, is still limited. The aim of this paper is to explore challenges and opportunities related to the usage of social media for user involvement in co-creative processes, The findings presented emerge both from the available literature and case studies, and emphasise four different dimensions influencing user engagement: content, community, platform and innovation process. Based on these dimensions, the authors propose a basic framework, intended as the point of departure for taking the next step toward the construction and verification of theoretical constructs that can help inform and guide future innovation projects.
Språk
Engelsk
Forfatter(e)
  • Anna Ståhlbröst
  • Marco Bertoni
  • Asbjørn Følstad
  • Esbjörn Ebbesson
  • Jesper Svensson
Institusjon(er)
  • Luleå tekniska universitet
  • Ukjent
  • SINTEF Digital / Software and Service Innovation
  • Högskolan i Halmstad
År
Forlag
Lappeenranta University of Technology Press
Bok
Innovating in Global Markets: Challenges for Sustainable Growth
ISBN
978-952-265-421-2