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Application of Patient Journey Methodology to Explore Needs for Digital Support A Multiple Sclerosis Case Study

Application of Patient Journey Methodology to Explore Needs for Digital Support A Multiple Sclerosis Case Study

Kategori
Del av bok/rapport
Sammendrag
Multiple sclerosis (MS) is a chronic disease with a highly variable course, and patients face a large number of health professionals during treatment and follow-up. We introduce a methodology for detailed analysis and visualisation of patient journeys. The purpose was to gain insight into MS-patients' needs, experiences, and desires. A case study with three patients over a period of 4-6 weeks revealed how they interact with health professionals in managing their disease. We have identified several areas where digital tools may improve the patients' quality of life, and support health professionals in their follow-up and treatment of MS.
Språk
Engelsk
Forfatter(e)
Institusjon(er)
  • SINTEF Digital / Software and Service Innovation
  • SINTEF Digital / Smart Sensor Systems
  • Oslo universitetssykehus HF
  • MS-Senteret Hakadal AS
År
2019
Publisert i
Linköping Electronic Conference Proceedings
ISSN
1650-3686
Forlag
Linköping University Electronic Press
Bok
Proceedings of the 17th Scandinavian Conference on Health Informatics 2019
Hefte nr.
161
ISBN
978-91-7929-957-6
Side(r)
148 - 153