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Revealing Work Practices in Hospitals Using Process Mining

Revealing Work Practices in Hospitals Using Process Mining

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Sammendrag
In order to improve health care processes (both in terms of quality and efficiency), we do need insight into how these processes are actually executed in reality. Interviewing health personnel and observing them in their work, are proven field-work techniques for gaining this insight. In this paper, we will introduce a complementary technique. This technique, called process mining, is based on the automatic analysis of digital events, registered in different information systems that support clinical work. Based on an event log, process mining can help in constructing a model of the process (discovery) or with checking to which extend an actual process confirms to a prescriptive model of it (conformance). This paper will briefly discuss two examples, which illustrate the use of process mining.
Språk
Engelsk
Forfatter(e)
Institusjon(er)
  • SINTEF Digital / Teknologiledelse
  • Norges teknisk-naturvitenskapelige universitet
År
2018
Publisert i
Studies in Health Technology and Informatics
ISSN
0926-9630
Forlag
IOS Press
Bok
Building Continents of Knowledge in Oceans of Data: The Future of Co-Created eHealth
Hefte nr.
0
ISBN
978-1-61499-852-5
Side(r)
281 - 285