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Using gaming and resilience engineering principles to energize a situated resilience training of front-end operators and managers

Using gaming and resilience engineering principles to energize a situated resilience training of front-end operators and managers

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Sammendrag
TheTORC project has developed an innovative and comprehensive training concept that enables organizations to appreciate, nurture and improve their inherent resilient and adaptive capacities,while operating in an environment dominated by compliance-oriented safety regulations and standards.Akey element of the training is a serious game simulation of resilience dynamics in operations. The training is aimed at both operations and management to explore the space of manoeuvre in the context of compliance. By means of an after action review in an integrated training session, the mutual experiences and perceptions of applying team and organizational resilience capabilities (strategies, resources and competences) are evaluated.The training concept allows trainees to discover rudimentary resilience capabilities based on real-life cases, experience these in a safe environment and explore an alternative action repertoire as a response to newdemands triggered by changing situations.TORC allows for systemic evaluation across different levels and different time horizons. The training was validated with industry partners in rail infrastructure, oil and gas, and air traffic management and proved to be an instrument allowing operational and management teams to experiment with resilient capabilities, to jointly reflect on what they experienced, and to apply the learning to be better prepared for future challenges.
Språk
Engelsk
Forfatter(e)
Institusjon(er)
  • SINTEF Digital / Software Engineering, Safety and Security
  • TNO - Nederlandse Organisatie voor toegepast-natuurwetenschappelijk onderzoek
  • Vrije Universiteit Amsterdam
År
2017
Forlag
CRC Press
Bok
Risk, Reliability and Safety: Innovating Theory and Practice : Proceedings of ESREL 2016 (Glasgow, Scotland, 25-29 September 2016)
ISBN
9781138029972
Side(r)
2246 - 2253