Sammendrag
In this paper we present our method ValidKI for
designing key indicators to monitor the fulfillment of business
objectives. A set of key indicators is valid with respect to a
business objective if it can be used to measure the degree to
which the business or relevant part thereof complies with the
business objective. ValidKI consists of three main steps each
of which is divided into sub-steps. We demonstrate the method
on an example case focusing on the use of electronic patient
records in a hospital environment.
designing key indicators to monitor the fulfillment of business
objectives. A set of key indicators is valid with respect to a
business objective if it can be used to measure the degree to
which the business or relevant part thereof complies with the
business objective. ValidKI consists of three main steps each
of which is divided into sub-steps. We demonstrate the method
on an example case focusing on the use of electronic patient
records in a hospital environment.