The importance of customer engagement’s (CE) temporal dimension has been acknowledged by both academics and practitioners. CE’s temporal dimension examines the concept’s evolution or lifecycle, which can vary across contexts (e.g. firms, brands). However, despite the growing recognition of CE’s temp...

There is an increasing demand for a means of addressing growth in air traffic amount and complexity. One such means, dynamic airspace configuration (DAC) proposes moving from fixed, static airspace configurations to configurations that dynamically adapt to changes in traffic amount and patterns. Whi...