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A certain company experienced an increasing level of dissatisfaction among its customers with the service it provided, and disagreed internally about the root causes of the negative trend. This case study describes a formalised methodology for customer journeys and a procedure to identify customer...

Denne rapporten er et resultat fra Flex-Nett-prosjektet (2015-2018)og oppsummerer resultatene fra demoer hos BKK Nett knyttet til fleksibel nettdrift. Oppdragsgiver: FlexNett-prosjektet...

New technological advances can offer personalised and timely services for industry workers. Exoskeletons, HoloLens, Process Mining and Social Knowledge Networks are some of these services offered to workers by the EU HuMan project. These services could alleviate a worker’s physical stress, their...

The mixture of the ionic liquid 1-ethyl-3-methylimidazolium acetate (EmimAc) and dimethylsulfoxide (DMSO) was employed to dissolve microcrystalline cellulose (MCC). A 10 wt % cellulose dope solution was prepared for spinning cellulose hollow fibers (CHFs) under a mild temperature of 50 ◦C by a dry...

Spontaneous imbibition is a capillary-dominated displacement process in which a nonwetting fluid is displaced from a porous medium by the inflow of a more-wetting fluid. Decades of core-scale experiments have concluded that spontaneous imbibition occurs by a uniformly shaped saturation front with a...

Understanding microstructural evolution occupies one of the central positions in the discipline of materials science and engineering. In this review we summarize the recent research activities on modelling microstructure evolution during casting, homogenization and ageing heat treatment of Al-Mg-Si...

Forprosjektet om utslippsfrie byggeplasser har hovedfokus på fagfeltene samferdsel og transport og skal bidra til at Oslo kommune kan stille bedre krav til utslippsfrie byggeplasser gjennom innovative offentlige anskaffelser ved å benytte resultater og metodikk fra FoU. Forprosjektet omfatter arbeid...

Overburden stresses and pore pressure are altered by depletion or inflation of a subsurface reservoir, leading to seismic travel time and reflectivity changes that may be interpreted as footprints of reservoir drainage or injection. Our objective is to contribute to the quantification of expected 4D...

This paper presents results from an interview study concerning internationalisation in the Norwegian rail-way sector. We asked 11 persons from different train operators, the infrastructure administrator and the reg-ulatory authorities about (1) their appraisal of the effects of internationalisation...