Publications
- Involving users in the development of a modeling language for customer journeys Read publication
- A Longitudinal Study of Self-Disclosure in Human–Chatbot Relationships
- Remembering with my chatbot
- Chat with your factory: A Knowledge Graph Based Conversational AI Agent
- A longitudinal study of human–chatbot relationships Read publication
- My AI Friend: How Users of a Social Chatbot Understand Their Human-AI Friendship Read publication
- Chatbots in the customer journey – rethinking chatbots as a preferred point of contact.
- How to design social chatbots
- Personvernsutfordringer i møte med nye former for nære relasjoner
- Personvernsutfordringer i møte med nye former for nære relasjoner