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Human-Computer Interaction (HCI)

Human-Computer Interaction (HCI)

HCI (Human Computer Interaction) is about understanding the interplay between technology, humans, and society. We use this knowledge to develop and evaluate computer systems suited to the needs and requirements of humans and society.

Research areas

    • User needs, user experience, usability, patterns of use​
    • Decision support systems for critical environments​
    • Chatbots and design for AI applications​
    • Service research and customer journey modelling
    • Social media and trust

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Research Manager