To main content

Research group Human-Computer Interaction


Contact person

Human–Computer Interaction (HCI) focuses on understanding the interaction between technology, people, and society. We use this knowledge to develop and evaluate computer systems that align with societal goals and human needs and preferences.

Our research areas

  • User needs, user experience, usability, and patterns of technology use.
  • Decision support for critical environments.
  • Chatbots and design for applications of artificial intelligence.
  • Service research and customer journey modeling.
  • Social media and trust.

Employees

Selected Projects