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Health Services Research

We develop knowledge, methods, and solutions that contribute to improved health and care services. We combine research, analysis, and innovation to strengthen quality, patient pathways, resource utilization, and decision-making in the healthcare sector.

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Our Expertise

Our interdisciplinary research group has a long tradition of applied research on how health and care services can be organized, developed, and improved to meet future needs. The group operates at the intersection of health services research, implementation research, innovation, organizational development, and the analysis of patient pathways and healthcare logistics.

We are part of the National Network for Health Services Research and actively disseminate new knowledge generated in our projects, both nationally and internationally.

Our expertise includes, among other things:

  • organization, financing, and development of health and care services
  • patient pathways, patient flow, and logistics
  • innovation in the healthcare sector
  • evaluation of healthcare interventions, services, and reforms
  • implementation of new ways of working and technologies
  • analysis of collaboration between specialist and primary care services
  • user and employee involvement
  • workforce-related issues linked to health, safety, and environment (HSE) in health and care services
  • decision support, forecasting, and evidence bases for health authorities and service providers

We collaborate closely with user organizations, hospitals, municipalities, health authorities, industry, the voluntary sector, and interest groups to develop knowledge that is relevant in practice. Our goal is to contribute to sustainable healthcare services with high quality for patients, next of kin, and staff.

How We Work

The research group combines social science, health science, and analytical methods to understand complex challenges in the health and care sector. We work both strategically and operationally—from early needs assessment to evaluation and implementation of new solutions.

Our methods include:

  • qualitative and quantitative analyses
  • surveys and registry data
  • observational studies and accompanying research
  • co-creation and service design approaches
  • evaluation, implementation research, and impact assessment
  • modeling of patient flow and resource use
  • systematic literature reviews

We develop research in close dialogue with clients and partners. Our projects are based on concrete needs in healthcare services and aim to produce knowledge that can improve practice, strengthen decision-making, and create better services.

What Sets Us Apart

What characterizes the research group is our combination of research-based insight and practical understanding of how healthcare services function in everyday practice. We work closely with service users and with those who will apply the knowledge.

The group has broad experience from specialist healthcare services, municipal health and care services, and national development processes. This provides a comprehensive perspective on patient pathways, organization, and collaboration across levels and disciplines.

We also combine health services research with expertise in digitalization, innovation, and analysis. This equips us well to understand how technology, work processes, and organizational structures affect quality and efficiency in healthcare services.

An International Environment

The research group participates in national and international research and innovation projects together with universities, healthcare institutions, public sector actors, and industry. We collaborate with leading research environments in Europe and Africa and contribute to—or lead—projects funded by, among others, the EU and the Research Council of Norway.

Through international projects, we gain access to new perspectives, methods, and experiences that strengthen our research and make our solutions relevant beyond Norway.

Highlights

  • Contributed to research and development that improves patient pathways and collaboration between municipalities and hospitals
  • Developed knowledge bases for decision-makers in the health and care sector at local, regional, and national levels
  • Participated in innovation projects exploring how technology and new ways of working can strengthen health and care services
  • Conducted evaluations and accompanying research on major development and transformation processes in the healthcare sector

How We Can Support You

Do you want to improve patient pathways or resource utilization in health and care services? Do you need knowledge about how new initiatives, ways of working, or technologies affect quality and organization?

We can help you with:

  • analysis and improvement of patient flow and logistics
  • evaluation of services, interventions, and innovation projects
  • research on organization and collaboration in healthcare services
  • development and implementation of new solutions and work processes
  • user and employee involvement in innovation processes
  • evidence bases for strategy, governance, and decision-making

We tailor projects to your needs and combine research with practical insight to create solutions that work in real-life settings.

Would You Like to Collaborate with Us?

We are always open to new collaboration opportunities. Get in touch to learn more about our research and how we can work together to develop the healthcare services of the future.

You can collaborate with us through research and innovation projects, strategic advisory services, evaluations, or competence development. We work with public sector organizations, healthcare institutions, municipalities, industry, and research environments that aim to develop knowledge-based and sustainable solutions for the healthcare sector.

Employees

Selected Projects