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Realising the shared electronic health record: a multi-site study of a national pilot implementation (REAL)

The implementation of large-scale health information systems, like "Helsepattformen" (the Health Platform) is complex and demanding work, and it is costly. It is therefore important to gain systematic knowledge from the ongoing implementation, for the benefit of both the ongoing implementation and for later large scale implementation projects in Norway

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The goals of the project are

  • to gain knowledge about the collaboration between the health services (users), the implementation organization (the Health Platform) and the vendor (Epic) in the implementation process
  • to gain knowledge about the health services' preparations for the implementation, as well as their experiences with early use and local adaptations of the Health Platform
  • to provide research-based feedback during the implementation
  • to contribute to concept and theory development within the field of implementations of large and complex information systems in health care

Data are collected through interviews, participatory observations, and workshops with a selection of the health services that use the Health Platform.

The project is a competence and collaboration project (KSP) and is funded by the Research Council of Norway (project no. 326744). The project includes a PhD research fellow.

The results of the project will be disseminated through oral and written scientific and popular science publications.

Key Factors

Project duration

2021 - 2025


The Research Council of Norway, project no. 326744. The project includes a PhD fellow.

Project Management

The project is led by SINTEF Digital, Dept. of Health Research.

Research Partner

NTNU, UiT The Arctic University of Norway, Norwegian Centre for E-health Research, and The University of Copenhagen.

Cooperation Partners

Helseplattformen, St. Olavs hospital HF, Helse Nord-Trøndelag HF, and Helse Møre og Romsdal HF.

Project Type

Collaborative and Knowledge-building Project (KSP).

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