Our work includes topics such as evaluation of large language models (LLMs), agent-based and AI-supported software development, data-driven work processes, continuous software development, AI culture, and intelligent technologies for knowledge work. The goal is to develop knowledge and solutions that help both the public and private sectors succeed with digitalization and AI in practice.
Digital Process Innovation focuses on how organizations can develop better digital processes, services, and ways of working in response to rapid technological and organizational change. The group has strong expertise in software engineering, information systems, artificial intelligence, digital transformation, security, and collaboration in distributed environments.
We work closely with both public sector organizations and industry to understand how technology, organization, and people influence one another. Our research is not only about technology development, but about how organizations can successfully adopt new ways of working, AI, and digital solutions over time.
The research group also has specialized expertise in secure and scalable software development, AI-supported development, and continuous software engineering. Through research on topics such as evaluation of large language models, agent-based software development, and scalability analysis, we develop knowledge and methods that enable the creation of robust, secure, and efficient digital systems in large and complex organizations.
We use action research as a methodology, combining empirical research with close collaboration with customers and partners. Through field studies, case studies, and practice-oriented research, we examine how digital processes, AI-supported work, and software development function in real organizations—and how they can be improved to create value for both the business and end users.
Our way of working is characterized by co-creation. We develop new methods and models together with organizations undergoing digital and AI-driven transformation. This ensures that our research is relevant, applicable, and tailored to real needs.
The research group works with, among other things:
We contribute through strategic research, evaluation, method development, and practical implementation with our clients.
What distinguishes Digital Process Innovation from many other research environments is the combination of technological expertise and organizational insight. We study how people, processes, AI, and digital technologies work together in practice—not in isolation.
Over many years, the research group has built unique experience through collaboration with large Norwegian and international organizations in areas such as healthcare, the public sector, energy, defense, and the software industry. We operate at the intersection of research and practice, and many of the methods and solutions we develop are tested directly in operational environments.
We are also recognized for our research on distributed collaboration, AI-supported knowledge work, and modern software development. Through our work, we contribute to understanding how teams, organizations, and intelligent technologies can collaborate effectively across geography, culture, and organizational boundaries.
The research group participates in numerous international research projects and collaborates with leading research environments in Europe and globally. We publish research in recognized international journals and conferences within software engineering, information systems, and digital transformation.
The group has extensive experience with EU-funded projects and international industry collaborations. Our research is used by organizations and research environments both in Norway and internationally.
Do you want to succeed with digital and AI-driven transformation in practice? Do you need better processes for software development, knowledge work, or collaboration across teams and locations?
We can help you to:
We combine research-based knowledge with practical experience to develop solutions that work in real-world settings.
We are always open to new collaboration opportunities. Get in touch to learn more about our research and how we can work together to develop the digital work processes and organizations of the future.
You can collaborate with us through research projects, piloting, strategic advisory services, competence development, or as a partner in national and international initiatives. We work with organizations that want to understand and leverage the opportunities offered by digital transformation and modern software development.
Caption header image: AI generated illustration /SINTEF
