Increased usability leads to greater efficiency and quality
The electronic health record and collaboration system, Helseplattformen, is being improved so that hospital staff experience a more user-friendly solution that is easier and more satisfying to use. High-quality electronic health record systems with strong usability enhance workflow efficiency and the quality of healthcare services.
Are the measures having the desired effects?
Helse Midt-Norge is implementing a Usability and Optimization Program for Helseplattformen, working systematically to strengthen the system’s usability. SINTEF and NTNU are conducting follow-up research on the Program. The overall goal is to determine whether the improvement measures being implemented are achieving the intended effects. We will also map the short-term results of these measures and assess how outcomes and effects relate to the work being done in the Program.
Methods and data
The project uses a combination of research methods:
- Interviews – where employees describe their experiences with the system before and after improvement measures
- Surveys – where employees rate the system’s usability
- Log data – showing how the system is used
- Operational data – indicating effects on operations
Results from the research project will be communicated through reports and scientific publications.
Ill.: Shutterstock
