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Evaluation of the impact of measures to improve user-friendliness in the Helseplattformen system

The project conducts follow-up research on the “Usability Program,” which aims to improve the usability of the Helseplattformen system. Insights from the research will help the Program achieve its goals. Increased usability leads to greater efficiency and quality.

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Increased usability leads to greater efficiency and quality

The electronic health record and collaboration system, Helseplattformen, is being improved so that hospital staff experience a more user-friendly solution that is easier and more satisfying to use. High-quality electronic health record systems with strong usability enhance workflow efficiency and the quality of healthcare services.

Are the measures having the desired effects?

Helse Midt-Norge is implementing a Usability and Optimization Program for Helseplattformen, working systematically to strengthen the system’s usability. SINTEF and NTNU are conducting follow-up research on the Program. The overall goal is to determine whether the improvement measures being implemented are achieving the intended effects. We will also map the short-term results of these measures and assess how outcomes and effects relate to the work being done in the Program.

Methods and data

The project uses a combination of research methods:

  • Interviews – where employees describe their experiences with the system before and after improvement measures
  • Surveys – where employees rate the system’s usability
  • Log data – showing how the system is used
  • Operational data – indicating effects on operations

Results from the research project will be communicated through reports and scientific publications.

Ill.: Shutterstock

Key facts

Project duration

2025 - 2027

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Project Co-Workers

Kirsti Sarheim Anthun

Kirsti Sarheim Anthun

Senior Research Scientist
Kjartan Sarheim Anthun

Kjartan Sarheim Anthun

Senior Research Scientist
Nina Vanvik Hansen

Nina Vanvik Hansen

Research Engineer
Anne Carlijn Vis

Anne Carlijn Vis

Research Scientist
Andreas Dypvik Landmark

Andreas Dypvik Landmark

Senior Research Scientist