Abstract
[28.06.2017 11.12] Marta Therese Mathisen Lall:
ICT technology and "internet of everything" are the driving forces behind Industry 4.0. However, technology is easy to imitate. Thus, it is the manufacturers' ability to utilize emerging technologies, by applying a joint technical and social perspective that will create sustained competitiveness. In this study, we view Industry 4.0 from a socio-technical perspective and argue that an update of factory information systems should be done, with the operator in mind as the primary receiver and user of information. Our arguments are supported by findings form case studies at three Norwegian manufacturing companies.
ICT technology and "internet of everything" are the driving forces behind Industry 4.0. However, technology is easy to imitate. Thus, it is the manufacturers' ability to utilize emerging technologies, by applying a joint technical and social perspective that will create sustained competitiveness. In this study, we view Industry 4.0 from a socio-technical perspective and argue that an update of factory information systems should be done, with the operator in mind as the primary receiver and user of information. Our arguments are supported by findings form case studies at three Norwegian manufacturing companies.