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Communicating service offers in a conversational user interface - An exploratory study of user preferences in chatbot interaction

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Category

Academic chapter/article/Conference paper

Client

  • Research Council of Norway (RCN) / 282244

Language

English

Affiliation

  • SINTEF Digital / Software and Service Innovation

Year

2020

Publisher

ACM Publications

Book

OZCHI'20: Proceedings of the 32nd Australian Conference on Human-Computer-Interaction

ISBN

978-1-4503-8975-4

Page(s)

671 - 676

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