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Chatbots as a new user interface for providing health information to young people

Chatbots as a new user interface for providing health information to young people

Category
Part of a book/report
Abstract
Designing and developing chatbots as a new interface to provide Health information for young people needs a new understanding of new user needs and motivations, as well as privacy. What is needed to develop a successful conversational interface based on chatbots to provide health information is not straightforward. The use of chatbots as conversational user interfaces means a dramatic shift in how we are used to thinking about young users, communication and information. In this paper, we have outlined some of the new needs and challenges posed by the emergent trend of chatbots in the context of young people and mental health information, as well as the new benefits that chatbots deliver
Client
  • Norges forskningsråd / 262848
Language
English
Affiliation
  • SINTEF Digital / Software and Service Innovation
  • University of Oslo
Year
2018
Publisher
Nordicom
Book
Youth and news in a digital media environment – Nordic-Baltic perspectives
ISBN
978-91-88855-02-2
Page(s)
59 - 66