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Challenges of shared decision-making: A multiple case study of agile software development

Abstract

Context

Agile software development changes the nature of collaboration, coordination, and communication in software projects.

Objective

Our objective was to understand the challenges of shared decision-making in agile software development teams.

Method

We designed a multiple case study consisting of four projects in two software product companies that recently adopted Scrum. We collected data in semi-structured interviews, through participant observations, and from process artifacts.

Results

We identified three main challenges to shared decision-making in agile software development: alignment of strategic product plans with iteration plans, allocation of development resources, and performing development and maintenance tasks in teams.

Conclusion

Agile software development requires alignment of decisions on the strategic, tactical, and operational levels in order to overcome these challenges. Agile development also requires a transition from specialized skills to redundancy of functions and from rational to naturalistic decision-making. This takes time; the case companies needed from one to two years to change from traditional, hierarchical decision-making to shared decision-making in software development projects.

Category

Academic article

Language

English

Author(s)

Affiliation

  • SINTEF Digital / Software Engineering, Safety and Security
  • University of New South Wales

Year

2012

Published in

Information and Software Technology

ISSN

0950-5849

Volume

54

Issue

8

Page(s)

853 - 865

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