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ValidKI: A Method for Designing Key Indicators to Monitor the Fulfillment of Business Objectives

Abstract

In this paper we present our method ValidKI for
designing key indicators to monitor the fulfillment of business
objectives. A set of key indicators is valid with respect to a
business objective if it can be used to measure the degree to
which the business or relevant part thereof complies with the
business objective. ValidKI consists of three main steps each
of which is divided into sub-steps. We demonstrate the method
on an example case focusing on the use of electronic patient
records in a hospital environment.

Category

Academic chapter/article/Conference paper

Language

English

Author(s)

  • Olav Skjelkvåle Ligaarden
  • Atle Refsdal
  • Ketil Stølen

Affiliation

  • University of Oslo
  • SINTEF Digital / Sustainable Communication Technologies

Year

2011

Publisher

International Academy, Research and Industry Association (IARIA)

Book

Proceedings of the First International Conference on Business Intelligence and Technology (BUSTECH 2011)

ISBN

978-1-61208-160-1

Page(s)

57 - 65

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