Abstract
In FinTech organizations, there are trends toward employing agile methods, moving away from legacy monolithic technical architecture to microservices architecture, and focusing on collaboration and autonomy to boost innovation. When software teams have end-to-end responsibility and decision-making authority, they avoid handovers between teams and can develop software more quickly. Furthermore, effective coordination through meetings and digital collaboration tools is important for the success of the development of software applications. We conducted a case study in a large FinTech organization to understand behavioral aspects of software development and, specifically, their meeting practices. The results show that employees spend nearly half of their workday in meetings, posing challenges to productivity and availability. Strategies to reduce interruptions include blocking time in calendars, grouping meetings, and using digital tools such as Slack. Our findings indicate that achieving a balance between collaborative activities and uninterrupted work is not only challenging but essential in software development organizations. Consequently, it is important that team members discuss and actively experiment with various strategies to optimize this balance.