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Holistic ERP selection methodology for SMEs

Abstract

Empirical research has shown that selecting an inappropriate system is a major reason for ERP implementation failures. Review of literature has identified a need for methodologies that assist organisations, and particularly SMEs, in the ERP system and vendor selection process. This paper therefore proposes an ERP selection methodology that has a broad, holistic focus by simultaneously developing, defining and aligning an SME’s strategies, and business and IT infrastructure and processes with the ERP evaluation and selection process. The methodology consists of a conceptual framework, a process model and guidelines for the ERP selection process. The final output for the organisation is a choice of ERP system and vendor that ensures strategic fit and functional integration in the organisation. The methodology was successfully developed and implemented in a Norwegian SME.  

Category

Academic lecture

Language

English

Author(s)

  • Anita Romsdal
  • Ottar Bakås
  • Erlend Alfnes
  • Jan Ola Strandhagen

Affiliation

  • SINTEF Digital / Technology Management

Presented at

SCMIS 2007; the 5th International Conference on Supply Chain Management and Information Systems

Place

Melbourne, Australia

Date

09.12.2007 - 12.12.2007

Organizer

Australian Supply Chain Management Research Unit, Monash University

Year

2007

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