To main content

Social media in public sector innovation

Abstract

In this discussion paper we outline two approaches to the use of social media for public sector innovation. The two approaches are described as two roles that can be assigned to social media. The co-creation role concerns the use of social media for collaborative contributions to research and development, exemplified by public sector idea portals. The network role concerns the use of social media for sharing, dialogue and access to expertise, exemplified by the appropriation of general purpose social network applications to the networking needs of professional groups. Our distinction between these two roles for social media is a useful contribution as it facilitates a nuanced discussion of how social media should be employed in public
sector innovation and may serve as a basis for future research.

Category

Academic lecture

Client

  • Research Council of Norway (RCN) / 193090

Language

English

Author(s)

Affiliation

  • SINTEF Digital / Software and Service Innovation

Presented at

The 10th Scandinavian workshop on e-Government

Place

Oslo

Date

05.02.2013 - 06.02.2013

Organizer

Senter for rettsinformatikk, Universitetet i Oslo

Year

2013

View this publication at Cristin