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Organizational requirements in open service innovation

Abstract

Open innovation software is regarded as valuable for involving users and stakeholders in service innovation. This paper discusses findings from a qualitative study where nine middlemanagers in a large service-company were interviewed about their experiences of an open innovation portal within their company. Results show that realizing the benefits of open innovation software demands: (1) that users see the value of participating; (2) an elaborate and reliable method for idea and innovation management; and (3) a strategy for leveraging the added value of networked innovation.

Category

Academic lecture

Client

  • Research Council of Norway (RCN) / 193090

Language

English

Author(s)

  • Marika Lüders

Affiliation

  • SINTEF Digital / Software and Service Innovation

Presented at

Innovation through social media

Place

Oslo

Date

03.12.2012 - 03.12.2012

Organizer

SINTEF

Year

2012

External resources

View this publication at Cristin