CUSTOMER CARE IN THE AGE OF AI: CURRENT PERCEPTIONS AND FUTURE EXPECTATIONS
Category
Academic article
Language
Other
Author(s)
- Knut Kvale
- Anna Grøndahl Larsen
- Asbjørn Følstad
- Nena van as
Affiliation
- SINTEF Digital / Sustainable Communication Technologies
- University of Oslo
Year
2026Published in
IADIS International Journal on Computer Science and Information System
View this publication at Norwegian Research Information Repository