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Multi-factor Authentication for external users

Below you will find instructions on how to enable two-factor authentication for external users.

Two-factor authentication means that you need more than just a username and password when logging in. You also need another "factor" to confirm that you are you. Microsoft usually uses a numeric code that is only available on the device you have registered on for authentication. This approach applies to both internal and external users.

By setting up multi-factor authentication, you make it more secure to log in to your work or school account. In most contexts, you will be asked to type your password first. Furthermore, you can either set up Microsoft Authenticator or another authentication method. It is done in the following way:

1. Log in to Microsoft 365 with the email address you are invited with. After selecting log in, you will be asked to provide more information. Press next.

2. You will now be prompted to set-up an authentication method. You can either press "Next" for using the Microsoft Authenticator app (2a - Recommended), or you can choose "Configure another method" to use phone-number as authentication. (2b)

App setup

2a. When choosing the Microsoft Authenticator app - follow instructions and press next.

3a. You will now see a QR code - It's time to bring out your phone.

4a. You will now need to use your Microsoft Authenticator App - and press the + button in the top right corner, then choose your account type (most common is Work/School) and select Scan QR-code.

5a. When you have scanned the QR-code, your user should be added to the app and you can now press Next to test the authentication method.

6a. You have now an authentication method and may proceed to login to the link given to you.

Phone number setup

2b. When choosing Phone-numer authentication method - you can choose "I want to configure another methode" and choose Telephone as a authentication method.

3b. Fill in your phonenumber with the correct country-code and press next.

4b. You will now recieve a code on you phone - Enter this and press next.

5b. Your phone is now registered as an authentication method.

6b. You will now be able to login using your phone-number as an authentication.

Frequently asked questions about how to logon to SINTEFs SharePoint sites (Uno)

When a SINTEF employee shares a SharePoint site or folder with you, you will receive an e-mail with a link to the logon page.

Alternatively, the invitation recieved might look like this:
If so, the link into the SharePoint site connected to the invitation is the one marked with a green frame here:

If the link doesn't direct you into the SharePoint site, there are some tips here to help you proceed.

Error message: That didn't work

If the link doesn't direct you into the site, this error might be shown instead. To proceed, use the link that says "click here to login with another account".

With this link, you should be able to move on and sign in to SINTEF's SharePoint Sites.

Internal settings in the browser that gives error

Sometimes your internal organization settings gets in conflict with the attempt to logon externally. If so, it can be easier to use an Incognito / Inprivate browser. In Chrome and Edge you can open this kind of window by pressing ctrl + shift + N. Or you can find this option under the three little dots on the right side of the URL field.

Repeatedly asked about verification code

If you repeatedly are asked to enter a verification code, and would rather not, you can create a Microsoft account which is used to sign in instead. Go to https://signup.live.com and create an account. You will be able to use the invitation link already received, but now without entering a code every time you sign in.

What is a Microsoft account anyway?

It is easy to be confused by the labels used, but a Microsoft account is really just an user – you connect your e-mail address with a password and uses this to sign in. It's like any other service or store on the Internet. It has really nothing to do with whether or not you have an Microsoft licence in your company, but is created independently from this.

How do I find my way back to the site I'm invited to?

You can save the site as a favourite in your browser if you want to be able to find your way back without opening the e-mail with the link to the site.

If you have access to a file or a folder, and you use OneDrive for Business, you can also find the document/folder in OneDrive under Shared with me.

Signing in – step-by-step:

Here is a step-by-step tutorial to signing in or creating an account to access Uno (SINTEF's SharePoint sites). After you open the link to the site that is shared with you, you will get two different options for logging in:

• Microsoft Account is the option if you do not have Office 365 in your organization.
• Organizational Account is used if your e-mail address is connected to an Office365/Microsoft 365 account. This means that you use the same login information as you do internally.

Login window

If you haven't got an account, you will get the following message:

1) Click "Create account!"

2) Create a password for your new account (the password must consist of minimum eight characters and at least two of the following: uppercase letters, lowercase letters, numbers and symbols)

3) Fill in information

4) When you have added the details, click next.

5) You will receive an e-email to confirm your details. You are now ready to access the SharePoint room/folder/file that was shared with you.

SINTEF uses SharePoint Online for collaborative sharing of data both internally and externally. Documents, files and other data are stored on Microsoft's cloud platform, in data centres in Ireland and Netherlands. Data centres in the USA or other countries outside of the EU/EEA are not used.

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