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Petter Bae Brandtzæg

Senior Research Scientist

Petter Bae Brandtzæg

Senior Research Scientist

Petter Bae Brandtzæg
Phone: 928 06 546
Department: Networked Systems and Services
Office: Oslo

Publications and responsibilities

Publications

Publication

A Gap in Networked Publics? A Comparison of Younger and Older Journalists’ Newsgathering Practices on Social Media

https://www.sintef.no/en/publications/publication/?pubid=CRIStin+1540216

Several recent studies have examined how professional journalists use social media at work. However, we know little about the differences between younger and older journalists’use of social media for newsgathering. We conducted 16 in-depth interviews comparing eight young journalists (median age = 2...

Authors Brandtzæg Petter Bae Chaparro Domínguez María Ángeles
Year 2018
Type Journal publication
Publication

Chatbots for loyalty: From technology push to human touch

https://www.sintef.no/en/publications/publication/?pubid=CRIStin+1544537

This position paper takes as a starting point the potential of chatbots to strengthen users' loyalty, and argues that this potential is not realized in part due to what we see as a substantially technology push in the domain. We argue that a human-centred approach to chatbot design and development i...

Authors Følstad Asbjørn Brandtzæg Petter Bae Goodwin Morten Granmo Ole-Christoffer
Year 2017
Type Conference lecture and academic presentation
Publication

Context Collapse of News.

https://www.sintef.no/en/publications/publication/?pubid=CRIStin+1542152

Social media is becoming a much more dynamic power, affecting how news is consumed, shared, and created, including fake news and disinformation. Recent reports show that an increasing number of people consume news via social media on a regular basis. However, the literature offers little systematic ...

Authors Brandtzæg Petter Bae Chaparro Domínguez María Ángeles Følstad Asbjørn
Year 2017
Type Conference lecture and academic presentation
Publication

Why People Use Chatbots

https://www.sintef.no/en/publications/publication/?pubid=CRIStin+1513893

There is a growing interest in chatbots, which are machine agents serving as natural language user interfaces for data and service providers. However, no studies have empirically investigated people’s motivations for using chatbots. In this study, an online questionnaire asked chatbot users (N = 146...

Year 2017
Type Part of a book/report
Publication

HOW TO UNDERSTAND TRUST IN NEWS MEDIA – A THEORETICAL MODEL

https://www.sintef.no/en/publications/publication/?pubid=CRIStin+1510561

Trust in news media is critical in the everyday workings of a living democracy. However, several studies indicate that this trust is low or dwindling. Little is also known about how to understand and measure trust in this new and multifaceted media landscape. The objective of this paper is, therefor...

Authors Brandtzæg Petter Bae Lüders Marika Følstad Asbjørn
Year 2017
Type Conference lecture and academic presentation
Publication

Journalists' and social media users' experiences of online fact-checking and verification services

https://www.sintef.no/en/publications/publication/?pubid=CRIStin+1472947

While services for fact-checking and verification to counter fake news in social media have increased, little research has investigated how journalists and the public perceive such services. This study reflects the outcomes of REVEAL, a three-year EU research project investigating the use and impact...

Authors Brandtzæg Petter Bae Følstad Asbjørn Chaparro Domínguez María Ángeles
Year 2017
Type Journal publication
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