It is of great importance to evaluate the operator workload during abnormal situations. Too high work load on the operators can draw attention from handling the situation in a correct manner.
The collection of documentation concerning “Organisation” should at least include job-, task- and timeline analysis for normal operation and a work load assessment for normal operations. This documentation should be used as a basis for evaluating the operator’s workload during crisis or stressful situations. This documentation should be produced by experienced human factor personnel.A short example is given below.
Work load assessment example (Pdf - 20 Kb)
Published August 25, 2011
Prepare and organize
State precondition for study
Plan and decide the timing
Establish the analysis group
Collect relevant documentation
Work load assessment
Contact person: Stig Ole Johnsen