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Reframing the Outsourcing Process

Reframing the Outsourcing Process

Category
Part of a book/report
Abstract
Multiple functions and stakeholders from the buyer and the supplier are involved and affected, either directly or indirectly, by the outsourcing process and the way it is managed. These can all assign different meaning to the evaluations and decisions made during the process, which in turn may strongly influence its success. To avoid distrust and suboptimal solutions, managers need to take into consideration different stakeholders’ opinions when making key outsourcing decisions. However, capturing these opinions is cumbersome, and may slow down the outsourcing process significantly. This paper proposes a segmentation approach to rationalize the inclusion of different stakeholders’ opinions in outsourcing decision-making. More specifically, Bolman and Deal’s four leadership frames are used to consider multiple opinions regarding a production transfer between a Norwegian manufacturer of advanced hydro-acoustic sensor systems and one of its strategic suppliers. The paper shows how a multi-frame model may bring new understanding to key outsourcing decisions, and ensure that multiple stakeholders’ opinions are considered throughout the process.
Client
  • Norges forskningsråd / 235564
Language
English
Author(s)
Affiliation
  • SINTEF Digital / Technology Management
  • SINTEF Raufoss Manufacturing AS / SINTEF Manufacturing
Year
2017
Published in
IFIP Advances in Information and Communication Technology
ISSN
1868-4238
Publisher
Springer
Book
Advances in production management systems : the path to intelligent, collaborative and sustainable manufacturing : IFIP WG 5.7 International Conference, APMS 2017 : Hamburg, Germany, September 3–7, 2017 : Proceedings, Part II
Booklet
514
ISBN
978-3-319-66925-0
Page(s)
20 - 28