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The Potential of Generative Artificial Intelligence Across Disciplines: Perspectives and Future Directions

Abstract

In a short span of time since its introduction, generative artificial intelligence (AI) has garnered much interest at both personal and organizational levels. This is because of its potential to cause drastic and widespread shifts in many aspects of life that are comparable to those of the Internet and smartphones. More specifically, generative AI utilizes machine learning, neural networks, and other techniques to generate new content (e.g. text, images, music) by analyzing patterns and information from the training data. This has enabled generative AI to have a wide range of applications, from creating personalized content to improving business operations. Despite its many benefits, there are also significant concerns about the negative implications of generative AI. In view of this, the current article brings together experts in a variety of fields to expound and provide multi-disciplinary insights on the opportunities, challenges, and research agendas of generative AI in specific industries (i.e. marketing, healthcare, human resource, education, banking, retailing, the workplace, manufacturing, and sustainable IT management).

Category

Academic article

Language

English

Author(s)

  • Keng-Boon Ooi
  • Garry Wei-Han Tan
  • Mostafa Al-Emran
  • Mohammed A. Al‑Sharafi
  • Alexandru Capatina
  • Amrita Chakraborty
  • Yogesh K Dwivedi
  • Tzu-Ling Huang
  • Arpan Kumar Kar
  • Voon-Hsien Lee
  • Xiu-Ming Loh
  • Adrian Micu
  • Patrick Mikalef
  • Emmanuel Mogaji
  • Neeraj Pandey
  • Ramakrishnan Raman
  • Nripendra P. Rana
  • Prianka Sarker
  • Anshuman Sharma
  • Ching-I Teng
  • Samuel Fosso Wamba
  • Lai-Wan Wong

Affiliation

  • SINTEF Digital / Technology Management
  • TBS Business School
  • "Dunarea de Jos" University of Galati
  • Keele University
  • Manchester Metropolitan University
  • Swansea University
  • Norwegian University of Science and Technology
  • Ajman University
  • The British University in Dubai
  • National Central University
  • Chang Gung University of Science and Technology
  • India
  • Indian Institute of Technology, Delhi
  • Tunku Abdul Rahman University
  • Universiti Tenaga Nasional
  • Xiamen University Malaysia
  • UCSI University
  • University of Qatar

Year

2023

Published in

Journal of Computer Information Systems

ISSN

0887-4417

View this publication at Norwegian Research Information Repository