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Uncovering the dark side of AI-based decision-making: A case study in a B2B context

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Category

Academic article

Language

English

Author(s)

  • Emmanouil Papagiannidis
  • Patrick Mikalef
  • Kieran Conboy
  • Rogier van de Wetering

Affiliation

  • Norwegian University of Science and Technology
  • SINTEF Digital / Technology Management
  • National University of Ireland, Galway
  • Open University of the Netherlands, Heerlen

Year

2023

Published in

Industrial Marketing Management

ISSN

0019-8501

Publisher

Elsevier

Volume

115

Page(s)

253 - 265

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