Understanding the user experience of customer service chatbots.
Category
Lecture
Language
English
Author(s)
- Isabel Haugeland
- Cameron Taylor
- Asbjørn Følstad
Affiliation
- SINTEF Digital / Sustainable Communication Technologies
Presented at
Ask an academic. Botmock Webinar
Date
18.06.2021 - 18.06.2021
Organizer
Botmock
Year
2021View this publication at Norwegian Research Information Repository