Improving Conversations: Lessons Learnt from Manual Analysis of Chatbot Dialogues
Category
Academic chapter/article/Conference paper
Client
- Research Council of Norway (RCN) / 270940
Language
English
Author(s)
- Knut Kvale
- Olav Alexander Sell
- Stig Hodnebrog
- Asbjørn Følstad
Affiliation
- Telenor
- SINTEF Digital / Sustainable Communication Technologies
Year
2020Publisher
Springer
Book
Chatbot Research and Design. Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers.
Issue
11970
ISBN
978-3-030-39540-7
Page(s)
187 - 200