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Improving Conversations: Lessons Learnt from Manual Analysis of Chatbot Dialogues

Category

Academic chapter

Language

English

Author(s)

Affiliation

  • SINTEF Digital / Sustainable Communication Technologies
  • Telenor

Year

2020

Publisher

Springer

Book

Chatbot Research and Design. Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers.

ISBN

9783030395407

Page(s)

187 - 200

View this publication at Norwegian Research Information Repository