Improving Conversations: Lessons Learnt from Manual Analysis of Chatbot Dialogues
Category
Academic chapter
Language
English
Author(s)
- Knut Kvale
- Olav Alexander Sell
- Stig Hodnebrog
- Asbjørn Følstad
Affiliation
- SINTEF Digital / Sustainable Communication Technologies
- Telenor
Year
2020Publisher
Springer
Book
Chatbot Research and Design. Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers.
ISBN
9783030395407
Page(s)
187 - 200
View this publication at Norwegian Research Information Repository