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User-Centered and Privacy-Driven Process Mining System Design for IoT

Abstract

Process mining uses event data recorded by information systems to reveal the actual execution of business processes in organizations. By doing this, event logs can expose sensitive information that may be attributed back to individuals (e.g., reveal information on the performance of individual employees). Due to GDPR organizations are obliged to consider privacy throughout the complete development process, which also applies to the design of process mining systems. The aim of this paper is to develop a privacy-preserving system design for process mining. The user-centered view on the system design allows to track who does what, when, why, where and how with personal data. The approach is demonstrated on an IoT manufacturing use case.
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Category

Academic article

Language

English

Author(s)

  • Judith Michael
  • Agnes Koschmider
  • Felix Mannhardt
  • Nathalie Baracaldo
  • Bernhard Rumpe

Affiliation

  • SINTEF Digital / Technology Management
  • RWTH Aachen University
  • Karlsruhe Institute of Technology
  • IBM Research

Year

2019

Published in

Lecture Notes in Business Information Processing

ISSN

1865-1348

Volume

350

Page(s)

194 - 206

View this publication at Norwegian Research Information Repository