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‘My children tell me it’s so simple’ – A mixed-methods approach to understand older non-users’ perceptions of social networking sites

Abstract

While there has been a great deal of research on younger people using Social Networking Sites (SNSs), there has been less work on older people and non-users. We present a mixed-methods design with a technology-acceptance survey and focus group interviews, to study older Norwegian non-users' perceptions of SNSs. Our study reveals that most non-users in our sample deliberately do not use SNSs. They perceive SNS communication as cold and narcissistic, and view the usefulness of SNSs to be low. This finding indicates a generational culture gap in how young versus older experience SNSs. Privacy and security concerns are also prevalent. Non-users, expressing an interest in SNSs, believe SNSs could increase contact with family and friends, but perceive lack of competence to be a barrier.

Category

Academic article

Client

  • Research Council of Norway (RCN) / 217609

Language

English

Author(s)

Affiliation

  • SINTEF Digital / Sustainable Communication Technologies

Year

2014

Published in

New Media & Society

ISSN

1461-4448

Publisher

Sage Publications

Volume

19

Issue

2

Page(s)

181 - 198.

View this publication at Cristin