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Designing hope-oriented service touchpoints for adolescent oral health in public dental care

Abstract

Adolescence is a critical period for establishing oral health habits, yet motivating young people remains challenging. This paper presents a pilot intervention in the Norwegian Public Dental Service, developed through co-design and guided by salutogenic and hope theory. The intervention consisted of three touchpoints: an SMS invitation, an in-clinic goal-setting dialogue, and a follow-up SMS embedded in routine care. Based on interviews with clinicians and adolescents, we explore how hope-oriented communication can be enacted within everyday clinical practice.
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Category

Academic article

Language

English

Author(s)

  • Marikken Høiseth
  • Arefe Jasbi
  • Silje Bøthun

Affiliation

  • SINTEF Digital / Health Research
  • Norwegian University of Science and Technology

Date

02.07.2026

Year

2026

Published in

Proceedings of the Design Society

Volume

6

Page(s)

1761 - 1769

View this publication at Norwegian Research Information Repository