Abstract
Digital Home Care (DHC) may enable elderly people and people with chronic diseases to continue living at home despite their disabilities or medical challenges. The study aims to explore the use of DHC and document experiences from elderly people and people with chronic conditions. A cross-sectional mixed method approach was employed. A total of 52 older adults and individuals with chronic conditions who received DHC answered a questionnaire. Eight professional health care personnel participated in a half-day workshop discussing their experiences. The users receiving DHC expressed their satisfaction with DHC, and more than half of the users preferred DHC, while few users preferred traditional home visits. Increased safety, independence, and flexibility together with improved health competences among the users were frequently reported. These findings were confirmed by the healthcare personnel. Most users found the digital platform easy to use, with a few reporting usability challenges. Our study demonstrates that DHC was appreciated by the users, but further studies on expanding the user groups, facilitating implementation, and documenting long term impact of DHC are recommended.