Comparing LLM-based and intent-based chatbots in real customer service
Category
Lecture
Language
Other
Author(s)
Affiliation
- SINTEF Digital / Sustainable Communication Technologies
Presented at
Kick-off
Place
Sandnes
Date
29.01.2026
Organizer
Boost.ai
Date
29.01.2026
Year
2026View this publication at Norwegian Research Information Repository