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Marita Bjaaland Skjuve

Research Scientist/PhD Fellow

Marita Bjaaland Skjuve

Research Scientist/PhD Fellow

Marita Bjaaland Skjuve
Phone: +47 936 00 565
Department: Software and Service Innovation
Office: Oslo

Publications and responsibilities

Publication
https://www.sintef.no/en/publications/publication/?pubid=CRIStin+1736919

In April 2016, Facebook launched Facebook Live. Yet, how and why people stream on Facebook Live is poorly understood. Guided by the uses and gratifications theory, we analyzed public, individual live stream videos on Facebook Live (N = 1118) from the USA, Europe and Asia and applied a questionnaire ...

Year 2020
Type Journal publication
Publication
https://www.sintef.no/en/publications/publication/?pubid=CRIStin+1720209

Companies are increasingly using chatbots to provide customer service. Despite this trend, little in-depth research has been conducted on user experience and user motivation for this important application area of conversational interfaces. To close this research gap, we interviewed 24 users of two c...

Year 2019
Type Part of a book/report