Petter Bae Brandtzæg
Petter Bae Brandtzæg
Publications and responsibilities
When the Social Becomes Non-Human: Young People’s Perception of Social Support in Chatbots
Although social support is important for health and well-being, many young people are hesitant to reach out for support. The emerging uptake of chatbots for social and emotional purposes entails opportunities and concerns regarding non-human agents as sources of social support. To explore this, we...
My chatbot companion – a study of human-chatbot relationships
There has been a recent surge of interest in social chatbots, and human–chatbot relationships (HCRs) are becoming more prevalent, but little knowledge exists on how HCRs develop and may impact the broader social context of the users. Guided by Social Penetration Theory, we interviewed...
Facebook Live: A mixed-methods approach to explore individual live streaming practices and motivations on Facebook
Polarisering i sosiale medier - ikke så farlig likevel?
Blir angrepet en vekker? Informasjonskrig er enklere, billigere og mer effektfull enn militære operasjoner
Ny rapport: Påvirket utenlandske aktører det norske valget?
How mobile media impacts urban life: blending social cohesion and social distancing
Wireless mobile media are diffusing faster than any other technology, also in the time of emergency such as corona. These mobile media are not only changing people's lives, but also the broader social context and social cohesion in urban life. With corona we are also physically restricted in so...
Chatbot Research and Design. Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019, Revised Selected Papers.
Users’ Experiences with Chatbots: Findings from a Questionnaire Study
For chatbots to be broadly adopted by users, it is critical that they are experienced as useful and pleasurable. While there is an emerging body of research concerning user uptake and use of chatbots, there is a lack of theoretically grounded studies detailing what constitutes good or poor chatbot...