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Efficiency through user involvement

Workshop Interact 2005

Interact 2005: User Involvement in e-Government development projects

Full day workshop, Rome, italy, September 12.

Session 1: Strategies for user participation in e-Government development

Session 2: Stakeholders in e-Government projects

  • Heba Mansour, Filiz Karabey & Paola Amaldi: Successful redevelopment of e-Government systems: Outcomes determined by system engineering approaches.
  • Kamelia Stefanova, Dobrina Kabakchieva & Lia Borthwick: User involvement in identity management e-Government architecture development.
  • Lars Risan: Stepping carefully between powerful users: An incremental approach to system development in political mine fields.

Session 3: Methodological approaches to user-centred e-Government development

  • Philip Inglesant & M. Angela Sasse: Situating the transient user: overcoming challenges in the design of e-Government systems.
  • Stefan Holmlid: Service Design methods and UCD practice: Service Design methods as an approach to e-Gov development.
  • Henrik Artman & Erik Markensten: A procurement approach to user involvement in e-Government
  • Jan Håvard Skjetne: Prototypes and tender documentation: Overcoming the gap from specification to design.

Publisert 12. desember 2007