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Efficiency through user involvement

Academic publications
The EFFIN-project has generated the following academic publications in journals, books, and at conferences.

Jenssen, S. "Time, method and good intentions: Reflexive futures between paradigm and practice", accepted for publication in Futures, the journal of policy, planning and futures studies.

Følstad, A. "Improving User-centredness of e-Government Projects". To be presented at WEBIST 2008. Funchal - Madeira, Portugal, 4-7. mai, 2008 (accepted for publication).

Følstad, A., Brandtzæg, P.B., Heim, J., (2008). "The Impact of End-user Characteristics on End-users’ Experience of e-Government Services for the General Public" Proceedings of the IADIS international conference e-Society 2008, Algarve, Portugal, April 9-1, 2008 (accepted for publication)

Følstad, A., Krogstie, J., Risan, L., Moser, I. (2008) ‘User Involvement in E-Government development projects’. In A-V. Anttiroiko (Ed.) Electronic Government: Concepts, Methodologies, Tools and Applications, pp. 734-750, Hershey, PA: Information Science Reference. (Reprint of previously published chapter)

Krogstie, J. Integrated Goal, Data and Process modeling: From TEMPORA to Model-Generated Work-Places, in Information Systems Engineering, edited by Johannesson and Soderstrøm, IGI Publishing 2008.

Krogstie, J.,  Følstad, A., Trends in ICT for the Public Sector in Norway. The 5th Scandinavian Workshop on e-Government, Copenhagen, Denmark, February 4-5, 2008.

Gulliksen, Viktoria; Hegle, Marit; Krogstie, John. Innføring av elektronisk handel i offentlig sektor: Erfaringer fra Sør-Trøndelag Fylkeskommune. I: Proceedings NOKOBIT 2007. Trondheim: Tapir Akademisk Forlag 2007. ISBN 978-82-519-2261-6. s. 237-250.

Jenssen, S. "The demand for dialogue: studying the influence of organisers in public foresight", International Journal of Foresight and Innovation Policy, Vol.3, No.4, 2007 pp.403-419 (in print)

Følstad, A., Bark, I., Gulliksen, J. "How HCI-professionals want to evaluate their own practice". In proceedings of NordiCHI 2006. Oslo, Oktober 14-18, 2006

Følstad, A., Brandtzæg, P. B., ”When local usability is not the issue: an Example Case of e-Government Service Provision”. In proceedings of the workshop "User involvement and representation in e-Government projects" at NordiCHI 2006. Oslo, Oktober 15, 2006

Følstad, A., Artman, H., Krogstie, J. (Eds.) ’User involvement and representation in e-Government projects’, Proceedings from Workshop 9, NordiCHI 2006, Oslo, 15. oktober, 2006

Følstad, A., Krogstie, J., Risan, L., Moser, I. (2006) “User involvement in e-Government development projects”. In al-Hakim, L. (ed.) Global e-Government: Theory, applications and benchmarking. London, UK: Idea Group Publishing.

Moser, I., & Law, J. (2006). Fluids or flows? Information and Qualculation in Medical Practice. Information Technology and People, 19 (1), pp.55-73.

Moser, I. (2005). Does information flow? Managing information flow and fluidity in medical practice. International Journal of Action Research, 1(3), pp. 339-372.

Følstad, A., Krogstie, J., Oppermann, R., Svanæs, D. (Eds.) ’User involvement in e-Government development projects’, Proceedings from Workshop 1, Interact 2005, Rome, Italy, September 12, 2005

Følstad, A. ’Why do we involve users? The role of the HCI practitioner in e-Government development projects’. In proceedings of the workshop "User involvement in e-Government development projects" at Interact 2005, Rome, Italy, September 12, 2005

Risan, L. ’Stepping carefully between powerful users: An incremental approach to system development in political mine fields’. In proceedings of the workshop "User involvement in e-Government development projects" at Interact 2005, Rome, Italy, September 12, 2005

Skjetne, J.H. ’Prototypes and tender documentation: Overcoming the gap from specification to design’. In proceedings of the workshop "User involvement in e-Government development projects" at  Interact 2005, Rome, Italy, September 12, 2005

Bark, I., Følstad, A., Gulliksen, J. ”Use and Usefulness of HCI methods. Results From an Exploratory Survey Among Nordic HCI practitioners”. In proceedings of HCI 2005. Edinburgh, UK, September 5-9, 2005

Moser, I. “Does information flow? The introduction of electronic records in medical care in hospital”. In proceedings of ITEMS, Coimbra, Portugal, December 12-14, 2004.

Følstad, A., Jørgensen, H. D., Krogstie, J. "User Involvement in e-Government Development Projects". Proceedings of NordiCHI 2004. Tampere, Finland, October 23-27, 2004

Publisert 16. november 2007