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Scenarios

Scenario building is a widely accepted way to generate design ideas for new systems and products and to identify the possible users and contexts of use for these systems and products. Scenarios describe individual users in individual usage situations and are not meant to describe the whole system functionality. The value of scenarios is that they concretise something for the purpose of analysis and communication [1, 2].

UbiCompForAll has exploited scenario building both for the design of new services that might be composed by the end-users and for the design of the composition approach itself. As the city-wide wireless broadband infrastructure provided by Wireless Trondheim will be used during experimentation, our scenarios focus on the city and services provided to urban users.

[1] J. M. Carroll, Scenario-based design: envisioning work and technology in system development, John Wiley & Sons, 1995.
[2] Rosson, M.B. and J.M. Carroll, Usability Engineering: Scenario-Based Development of Human Computer Interaction, Morgan Kaufmann Publishers, 2002

 

Doctor's appointment
Ove creates a service to help his ageing mother get to her doctor's appointments. It keeps track of the appointments, reminding her when its time to go, it helps her find her way to the doctor's office, and it lets him keep track of her progress and alerts him of problems. Click here for the full version (PDF format).

City Guide - Corporate Group
“City guide - Corporate Group” is about letting a group of business people visiting the city of Trondheim to create their own mobile city guide applications. Click here for the full version (PDF format).

City Guide - Family
“City guide - Family” is about a family on a day tour in Trondheim. Click here for the full version (PDF format).

Resource Search - Parking
Per, who lives in the suburbs of the city, frequently experiences that it is difficult to find a parking spot in the city, and composes a service for finding and reserving the nearest parking spot based on his current location. Click here for the full version (PDF format).

Resource Search - Meeting
Anne composes a service which makes it quick and easy to invite friends who are currently in the city centre to meet her at a café. Also, she composes a service for finding and reserving tables at a nearby café. She often uses the two services in combination. Click here for the full version (PDF format).

Resource Search - Shopping
Anne composes a service to assist her finding shops nearby which provide the goods on her shopping list. The service also provides a route for visiting the selected shops. Click here for the full version (PDF format).

No caries - No pain
Terje, a dentist in Trondheim, has composed “No caries – no pain”, a dental care advertisement service, in order to find a new customer short time before a free time slot in his time table. The service supports Terje in identifying vacancy in his time table, identifying potential customers and making an agreement with a new customer. Click here for the full version (PDF format).

Easy announce and book
Kari, booking manager at the ticket office for the concert hall in Trondheim has composed “No Easy announce and book”, a ticket advertisement service, in order to find new auditors to the next programmed events. Click here for the full version (PDF format).

Tickets for sale!
Gunnar is often travelling. He has composed “Tickets for sale!” allowing him to sell concert and theatre tickets he has bought, but is not able to use. Click here for the full version (PDF format).

Shared experience
Kristina composes a “shared experience” service that combines pictures from her digital camera with positioning data from her GPS, and annotations entered on her PDA. This is more efficient for her than writing long emails with attachments. Click here for the full version (PDF format).

Multimedia assistant
Ove creates a service to help his mother watch TV and access other entertainment. It lets him schedule TV shows for Oda to watch. It also incorporates radio, and music and video files, and provides a simple user interface for Oda to access it all. It builds on the “Doctor's appointment” scenario. Click here for the full version (PDF format). 

 

Published February 24, 2009

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