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Challenges of shared decision-making: A multiple case study of agile software development

Sammendrag

Context

Agile software development changes the nature of collaboration, coordination, and communication in software projects.

Objective

Our objective was to understand the challenges of shared decision-making in agile software development teams.

Method

We designed a multiple case study consisting of four projects in two software product companies that recently adopted Scrum. We collected data in semi-structured interviews, through participant observations, and from process artifacts.

Results

We identified three main challenges to shared decision-making in agile software development: alignment of strategic product plans with iteration plans, allocation of development resources, and performing development and maintenance tasks in teams.

Conclusion

Agile software development requires alignment of decisions on the strategic, tactical, and operational levels in order to overcome these challenges. Agile development also requires a transition from specialized skills to redundancy of functions and from rational to naturalistic decision-making. This takes time; the case companies needed from one to two years to change from traditional, hierarchical decision-making to shared decision-making in software development projects.

Kategori

Vitenskapelig artikkel

Språk

Engelsk

Forfatter(e)

Institusjon(er)

  • SINTEF Digital / Software Engineering, Safety and Security
  • University of New South Wales

År

2012

Publisert i

Information and Software Technology

ISSN

0950-5849

Årgang

54

Hefte nr.

8

Side(r)

853 - 865

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