Sammendrag
In Norway, a recent health reform targeting coordination and continuity of care has urged municipalities to manage telecare alarms related to an increasing number of welfare- and sensor technologies in citizens’ homes. In this context, the research project “Model for Telecare Alarm Services” has the aim to study the organization and operation of existing telecare alarm services and identify new service models of the future. In the project, simulation of health care services was used when key informants from municipalities, end-users, research partners and industry tested different models for future telecare alarm services. This paper presents the technical and physical infrastructure of a clinical laboratory environment for simulation of health care services, with recommendations based on experiences from the project.